How do I access my telephone mailbox?
You can access your mailbox from your babyBOX™ telephone as well as any touchtone telephone, anywhere.
From your babyBOX telephone:
Simply dial *98. The system will prompt you to enter your passcode. Follow the instructions.
From ANY telephone:
Dial your babyTEL telephone number. When your greeting (or the system greeting) starts to play, press *. You will then be prompted to enter your passcode. Follow the instructions.
How does Voice-to-Email work?
You select this option when you sign up for the babyMAIL™ service. With this option every message that is deposited in your telephone mailbox is copied to your email address. Your voice messages arrive at your PC as standard emails with wav file attachments. You can then listen to your messages on your computer. Just like any email, you can permanently save, organize, or delete these messages from your computer.
Note that under this option your messages will be kept in your telephone mailbox for three days, during which time you can still call your mailbox and listen to them over the phone if needed.
What do I need to listen to my voice messages on my computer?
You need three things.
(1) A subscription to the Voice-to-Email service.
(2) A sound-equipped computer, i.e. with a sound card, speakers, etc. The computer can either be a PC or a Mac.
(3) Software that can play wav files, e.g. WinAmp, RealPlayer, etc. Note that most players can be downloaded from their respective web sites for free.
How many messages can my telephone mailbox hold?
Your mailbox can hold 300 messages. This is the total of New and Saved messages.
How long will a message be kept in my telephone mailbox?
This varies with the option you select when you sign up for the service. If you opt to have your messages forwarded to your email address, then your New messages will be kept in your mailbox for three days. If you do not opt for this option, your new messages will be retained for thirty days. After this period they will be automatically deleted.
Saved messages are retained for 30 days.
You extend the life of a message by 30 days each time you save it.
What is the maximum duration of a message that can be left by a caller?
A caller can leave a message up to five minutes (300 seconds) in length.
What is the maximum duration of my personal greeting?
You can record a greeting up to 15 seconds in length.
What is the maximum duration of my spoken name recording?
Your spoken name recording can be up to 5 seconds in length.
What determines the date and time stamp on the messages in my mailbox?
The date and time affixed to your messages indicate when they were deposited in your mailbox or last saved by you, in Eastern Standard Time (or Eastern Daylight Time when it is in effect).
